Ben Hedley

On 9/20/2021 at 7:56 AM, HAKIZAMUNGU Felicien said:

Dear Hedley, 

I completed the modules 1, 2, 3, 4 and 5 but I only got first 3 certificates.  

I would like to request you to send the remaining certificates for modules 4 and 5. 

 

Regards 

 

Felicien HAKIZAMUNGU 

Dear Felicien 

Thank you for taking the time to complete all 5 CSN eLarning modules and for completing the feedback surveys. Certificates for all 5 modules should now be with you, apologies for the delay. 

Please let me know if you have any suggestions for additional eLearning courses that you would like to see the CSN develop. 

Best Regards

Ben Hedley

On 3/23/2021 at 9:09 AM, HAKIZAMUNGU Felicien said:

The modules 1& 2 are very interesting and give important knowledge to international standards. We thank you for the Certificates.

However, we did not receive certificate for module 3 of which is also interesting and covered. 

Thank you for your comments, I am glad you have found the modules interesting and have received your certificates for modules 1 & 2. The certificate for module 3 will be with you shortly, they get sent out in batches once we have manually check through through the survey results - they are not sent automatically/instantly so sometimes it might take a couple of weeks.

1 hour ago, HAKIZAMUNGU Felicien said:

I completed the 2 modules but I did not get my certificates. 

Thank you for taking the time to complete the modules and survey. Certificates will start being sent out next week. 

A survey can be found at the end of the course: feedback is much appreciated - it helps us update existing courses and design new ones to best suit the needs of the CSN membership. 

A survey can be found at the end of the course: feedback is much appreciated - it helps us update existing courses and design new ones to best suit the needs of the CSN membership.